Privacy policy
Last updated: October 15, 2026
Information we process
Clerk provides authentication. When you sign in with Google, we receive the account identifier, email and basic profile you authorize through the authentication service. This website does not receive your Google password.
We process carts, delivery names, addresses, email, phone, orders, payment status, payment references or evidence, support correspondence, quotes and after-sales requests. Customization also stores design settings, uploaded images, drafts, inquiries and approved artwork versions. An inquiry you save can create a record without an order. Do not upload identity documents, medical information or other people’s information without authorization.
How information is used
We use this information for sign-in, cross-device cart and draft synchronization, customization, quotations, fulfillment, payment reconciliation, shipping, support, and handling errors or abuse. Administrators access the records needed to handle these activities.
Browser storage remembers theme, cart and design editing state. Authentication uses cookies or similar technologies needed for sign-in. Clearing local browser data does not delete records already synchronized to the service.
Service providers and transfers
Clerk handles authentication, Neon hosts business data and Vercel hosts the website. The configured email provider, Resend, handles business and support email. Payment and shipping providers receive information needed for the actual transaction. Providers may process information outside your region. Contact us about data transfers relevant to your request.
If enabled, Vercel processes permitted public-page visits and performance events. The current implementation excludes account, order and inquiry pages and strips URL query parameters. Supported browser privacy signals prevent this telemetry.
WhatsApp and sharing
Contacting the merchant opens WhatsApp and may prefill inquiry text. The merchant and WhatsApp receive the content after you send it. A website redirect does not automatically send images: sharing or downloading lets you choose a recipient and whether to send. WhatsApp processes messages under its own privacy rules.
Automatic WhatsApp notifications are not currently enabled. Once the integration is ready, selected business notifications would require your active pairing and consent. You can then unsubscribe in notification settings or with a supported stop instruction. Unsubscribing does not recall messages already sent.
Retention, deletion and contact
Retention depends on the service purpose, transaction progress, dispute handling and applicable retention requirements. Deleting a sign-in account triggers the website’s account cleanup workflow; it does not mean that every transaction snapshot, payment record, email or sent message is immediately erased. Fulfillment, disputes and applicable retention obligations may require some records to remain. Third-party and local copies require separate handling.
Use the contact link below to request access, correction, export or deletion. We need to verify your connection to the account and explain the scope we can address based on the records, transaction progress and applicable requirements.